SINCE 2021
for client satisfaction
Never Miss Another Call
Every missed call can be a lost customer. Every callback you forget can be lost business. Vocalis answers every call for you, day and night. It can also make calls for you — reminders, follow ups, and more. It speaks over 20 languages, including Malay, Mandarin, and Tamil. And it only gives answers you approve.
An AI voice agent that answers your calls and makes calls for you.
According to the language your caller speaks.
With Vocalist
You will be able to
Answer every call, 24 hours a day — no waiting, no busy line
Make many calls at once — reminders, follow-ups, and offers
Talk to each caller in their own language
Give only answers you approve — no made-up replies
Follow the rules — skip Do-Not-Call numbers and hide private data
Let your staff listen in and take over a call anytime
Run it on the cloud or on your own computers
With People Prowess
IKB Solutions,
You Can:
Centralise organisational knowledge
Unify critical knowledge across your organisation
Deliver instant AI-assisted answers with source citations
Accurate AI answers backed by verified sources
Improve employee productivity and onboarding
Accelerate onboarding and daily workforce efficiency
Enhance customer and internal support operations
Deliver faster, smarter support experiences consistently
Maintain governance, compliance, and auditability
Ensure compliant, traceable, and governed AI operations
Preserve institutional knowledge and expertise
Retain critical expertise across workforce transitions
Deploy securely on cloud, private cloud, or on-premise environments
Flexible deployment with enterprise-grade security
Total work complete
Traffic Generates
How and where IKB can be used.
Empowering organisations to transform scattered information into accessible, intelligent knowledge experiences.
Employee Knowledge Hub
Provide staff with instant access to SOPs, HR policies, onboarding materials, and operational guidelines.
Compliance Knowledge Management
Maintain audit-ready AI systems with immutable governance records and traceability.
AI Customer Support
Enable customers to receive fast, reliable answers grounded in your approved knowledge base.
AI-Powered Learning & Development
Create interactive training assistants and learning repositories for workforce development.
Our Core IKB Service Pillars
Knowledge
Accuracy
Every AI response is grounded in your organisation’s approved documents and knowledge repositories.
Governance
& Compliance
Governed AI designed for organisations where accountability matters.
Traceability
& Transparency
Every interaction is fully trackable for accountability and operational visibility.
Why Vocalis is different
Sounds human
A natural voice and quick replies. It does not sound like a robot.
Speaks your language
Over 20 languages. It knows the language from the first words — the way Malaysians really talk.
Safe and recorded
Every call is recorded and written down. Private data is hidden by itself.
Ready to Build an
Intelligent Knowledge
Ecosystem?
People Prowess helps organisations deploy trusted, governed AI knowledge solutions that improve access to information while maintaining accountability, security, and compliance.